American Sentinel COM220 Unit 5 Quiz Latest 2024

COM220 Interpersonal Communication Development 1

Unit 5 Pre-Assessment Quiz

Question 1

When you feel jealousy, what type of emotions are you experiencing?

a. Basic Emotions

b. Secondary emotions

c. Socialization emotions

d. Primary emotions

Question 2

The listening style that includes a concern with the needs and feelings of others is called a _________listener.

a. Action-orientation

b.People-orientation

c. Content-orientation

d.Time-orientation

Question 3

What is not a main purpose of listening?

a. To indicate that we are interested or paying attention

b. To empathize with others and show that we care

c. To critically evaluate other’s messages

d. To ignore nonverbal signals

Question 4

Love, guilt and shame are all examples of Primary Emotions.

True

False

Question 5

We are often challenged when presented with messages that we do not find personally relevant therefore we filter messages and only pay attention to the ones that benefit us in some way. This is called _______________.

a. Response preparation

b. Selective preparation

c. Purposeful attention

d. Selective attention

Question 6

When your colleague, Shanutel, had to put her cat to sleep, you spent your lunch hour listening to stories about the cat. To maintain your listening role, you also focused on asking questions about her feelings and experiences rather than being tempted to share your own stories. This type of listening is called _________listening.

a.Discriminative

b.Empathetic

c.Informational

d.Critical

Question 7

Improving our emotional vocabulary and considering how and when to verbally express our emotions can help us better distinguish between and monitor our emotions.

True

False

Question 8

After your best friend’s breakup, you spend the evening actively and emotionally listening. You even find yourself replicating the nonverbals your friend communicates with to express empathy. This form of listening is called _________ listening.

a.Empathetic

b.Informational

c.Discriminative

d.Critical

Question 9

When we communicate our emotions, we call attention to ourselves and provide information to others that may inform how they should react.

True

False

Question 10

In this culture, personal experience and self-determination are values built into cultural practices and communication, expressing emotions is viewed as a personal right.

a.Dependent

b.Collectivistic

c.Individualistic

d.Independent

Question 11

This attachment style might develop because primary caregivers were not dependable or were inconsistent.

a. Abandoned attachment

b. Avoidant attachment

c. Secure attachment

d. Anxious attachment

Question 12

People with this attachment style report discomfort with closeness and a reluctance to depend on others.

a. Abandoned attachment

b. Secure attachment

c. Avoidant attachment

d. Anxious attachment

Question 13

A child who develops an anxious attachment style and associates feelings of anxiety and mistrust with forming interpersonal bonds will likely experience similar emotions in romantic relationships later in life

True

False

Question 14

This attachment style might develop due to a lack of bonding with a primary caregiver.

a. Abandoned attachment

b. Secure attachment

c. Avoidant attachment

d. Anxious attachment

Question 15

This involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action”

a. Emotional Intelligence

b. Emotional awareness

c. Emotional maturity

d. Emotional understanding

Question 16

Joy, distress, anger, fear and surprise are examples of what emotion? 

a. Secondary emotions

b. Socialization emotions

c.Primary emotions

d.Basic Emotions

Question 17

________ is a bad listening practice that involves a calculated and planned attempt to secretly listen to a conversation.

a.Eavesdropping

b.Interrupting

c. Aggressive Listening

d. Prejudice

Question 18

__________ are techniques that can help you recall information such as acronyms, rhymes, and visualizations.

a.Mnemonic devices

b. Covert coaching

c.Narcissistic listening

d. Mental bracketing

Question 19

Improving our emotional vocabulary and considering how and when to verbally express our emotions can help us better distinguish between and monitor our emotions is the ability to be

a.Emotionally aware

b.Attentive

c.Empathetic

d.Understanding

Question 20

The physiological, behavior and/or communicative reactions to stimuli are called emotions.

True

False

Question 21

Understanding the information (stimuli) we have listened to and attach meaning to it by connecting to previous experiences is called _________.

a.Receiving

b.Evaluating

c.Interpreting

d.Recalling

Question 22

Emotional expressions of grief vary among cultures and are often tied to religious or social expectations.

True

False

Question 23

In the collectivistic culture, emotional displays are more controlled, because maintaining group harmony and relationships is a primary cultural value.

True

False

Question 24

Active listeners make strategic choices and take action in order to set up ideal listening conditions.

True

False

Question 25

While listening to a political speech, you might listen with the goal of evaluating the credibility, completeness and worth of the message. This is called _____________ listening.

a. Empathetic

b.Informational

c.Critical

d.Discriminative