Engaging Others with Leadership:

Assignment Guidelines with Scoring Rubric

Purpose:

The purpose of this assignment is to demonstrate knowledge of methods to successfully engage others for a specific task. Using Second Life™ to present a team-based scenario, evaluation of the interactions will identify positive areas as well as areas which need to improve.

Course Outcomes:

Through this assignment, the student will demonstrate the ability to:

CO #1: Analyze leadership qualities that facilitate collaboration and cooperation at the individual, team, community, and organizational levels within diverse healthcare settings to foster human health. (MPH PO #1, MSN PO # 1, 7)

CO #3: Develop personal and strategic communication modalities that foster negotiation, advocacy and positive work environments within diverse healthcare settings. (MPH PO #9, MSN PO #3)

CO #6: Analyze techniques that foster goal-directed decision-making that foster priority setting, innovation and dynamic interactions within diverse healthcare settings. (MPH PO #6, MSN PO #6, 8)

Due Date:Sunday 11:59 p.m. MT at the end of Week 4.

Total Points Possible:200 points

Requirements:

Description of the Assignment

1. In this 5-8 page paper (not including the title or references pages in the page count), the introduction contains a few statements regarding leadership and engaging others. One potential concern that may occur while engaging others is noted. One potential positive outcome that may occur while engaging others is noted. The sections of the paper are identified.

2. Section One provides an explanation of the importance of leadership in engaging others including the role of leadership as well as challenges facing leadership while engaging others. In addition to potential role of teams or engaging others in the healthcare environment is presented. Scholarly references to support the information are required.

3. Section Two focuses on an evaluation of the team ability to accomplish tasks. The team, as presented in the scenario, should be evaluated for each of the following elements:

· Ability to handle differences,

· Maintaining team order,

· Communication (both verbal and nonverbal), and

· Team Cohesiveness.

4. Section Three is where you assume the role of supervisor in order to develop the team. The evaluation should include the following elements:

· Overall summary of the discussion and team interactions as presented in the scenario

· Discussion of one positive action demonstrated by a team member

· Discussion of three non-productive actions demonstrated during the scenario

· Discussion of one potential cause for the team dysfunction

· Discussion of two actions that can foster teams with multiple generations to work as a productive group

· Discussion of twoactions that can foster teams with multiple disciplines to work as a group

Scholarly support for actions is required.

5. Summary of this paper identifies the key points from the information provides as well as insights gained (what was learned) regarding engaging others with leadership.

Criteria for Content:

1.Introductioncontains a few statements regarding leadership and engaging others. One potential concern that may occur while engaging others is noted. One potential positive outcome that may occur while engaging others is noted. The sections of the paper are identified.

2.Section One provides an explanation of the importance of leadership in engaging others including the role of leadership as well as challenges facing leadership while engaging others. In addition to potential role of teams or engaging others in the healthcare environment is presented. Scholarly references to support the information are required.

3.Section Two focuses on an evaluation of the team ability to accomplish tasks. The team, as presented in the scenario, should be evaluated for each of the following elements:

· Ability to handle differences,

· Maintaining team order,

· Communication (both verbal and nonverbal), and

· Team Cohesiveness.

4.Section Three focuses on team development. This action should include the following elements:

· Overall summary of the discussion and team interactions as presented in the scenario

· Discussion of one positive action demonstrated by a team member

· Discussion of three non-productive actions demonstrated during the scenario

· Discussion of one potential cause for the team dysfunction

· Discussion of two actions that can foster teams with multiple generations to work as a productive group

· Discussion of twoactions that can foster teams with multiple disciplines to work as a group

· Discussion of four actions that would foster the entire scenario team to work as a group

Scholarly support for actions is required.

5.Summary of this paper identifies the key points from the information provides as well as insights gained (what was learned) regarding engaging others with leadership.

Criteria for Format and Special Instructions

1. This assignment must be submitted to TurnItIn™, as required by the TurnItIn™ policy. A Similarity Index of “blue” or “green” must be obtained. A score in the blue or green range indicates a similarity of less than 24% which is the benchmark for CCN graduate nursing students. Any other level of similarity index level requires the student to revise the assignment before the due date and time. To allow sufficient time for revision, early submission of the assignment to TurnItIn™ is highly encouraged. The final submission will be graded by faculty. If a Turnitin™ report indicates that plagiarism has occurred, the Academic Integrity policy will be followed.

2. The use of a dictionary is not allowedfor this assignment.

3. The textbook required for this course and lesson information may not be used as a reference for this assignment.

4. A minimum of seven (7) scholarly references must be used.

5. When presenting information from a published resource, past tense verbs are required.

6. Title page, body of paper, and reference page must follow APA guidelines as found in the 6^th edition of the manual. This includes the use of headings for each section or topic (except for introduction) of the paper.

7. The paper (excluding the title page and references page) should be at least 5 pages but not more than 8 pages long. Points will be lost for not meeting these length requirements (too short or too long)

8. Ideas and information that come from readings must be cited and referenced correctly.

9. Rules of grammar, spelling, word usage, and punctuation are followed and consistent with formal written work as found in the 6^th edition of the APA manual.

10. Past tense verbs are used when presenting information from published resources.

Meso Level Leadership Assignment: Care Clinic Improvement Project:

Assignment Guidelines with Scoring Rubric

Purpose:

Care Clinic Scenario: The Executive Team of Care Clinic prides itself in the care that is provided to the community of Summerville, Florida. The Clinic is known for holistic approach to the individuals served at the clinic as well as presenting various community outreach programs. Annually, the Executive Team of Care Clinic reviews the client satisfaction benchmark results related to client service and quality indicators. The scores have substantially decreased in the past 12 months in the categories of client satisfaction and quality care.

To assist in understanding the quality issues related to client care occurring within the Care Clinic, you are provided with two videos of client situations that have been recorded using Second Life. You are also required to enter Second Life to observe actions and conversations occurring within the Care Clinic. When viewing the videos and participating within the Care Clinic located in Second Life, consider yourself to be the manager and identify quality care issues consistent with decreasing client satisfaction scores. From your leadership perspective, determine how the declining benchmarks can be addressed and improved. Discuss the actions/changes that need to be implemented in order to improve the satisfaction scores and attained Care Clinic quality outcomes.

The Care Clinic Improvement Project will need to be completed by the end ofWeek 6 of this course and requires that each of the following areas to be addressed.

1. Identify ONE satisfaction benchmark that you will be addressing and why this benchmark has been selected. Select the ONEclient satisfaction benchmark from the following list:

a. Decrease in client satisfaction scores related to courtesy and friendliness of staff at the Care Clinic.

b. Decrease in client satisfaction scores related to staff explaining discharge instructions in a manner that is understandable to the client/client.

c. Decrease in the quality nursing care related to interventions provided to clients at the Clinic.

2. Describe the leadership dynamics related to how the improvement/change project will be managed.

3. Identify the change model that will be used in addressing the selected benchmark.

4. Describe the course of action/change.

Course Outcomes

Through this assignment, the student will demonstrate the ability to:

CO #2: Analyze goal directed leadership actions that foster positive healthcare outcomes and effective processes at individual, community, and global healthcare settings. (MPH PO 7, MSN PO 2)

CO #3: Develop personal and strategic communication modalities that foster negotiation, advocacy and positive work environments within diverse healthcare settings.(MPH PO 9, MSN PO 3)

CO #5: Incorporate ongoing leadership character development, values and ethical principles into a living leader role that collaborates with and engages individuals, teams, agencies, and organizations locally as well as globally. (MPH PO 8, MSN PO 5)

Due Date:Sunday 11:59 p.m. MT at the end of Week 6

Total Points Possible: 200

Description of the Assignment

The focus of the assignmentis to address decreasing benchmark scores regarding customer service or quality care with the use of leadership strategies and a change model.

The following objectives will need to be addressed:

1. Provide an introductory paragraph and identify the benchmarkthat will be addressed for this assignment; the importance of this benchmark for the clinic’s stability; and why this benchmark has been selected. Select one benchmark from the following list:

a. Decrease in customer service score related to courtesy and friendliness of staff at Care Agency,

b. Decrease in customer service score related to staff explain my discharge instructions in a way that I understand,

c. Decrease in quality care score linked to the interventions provided at the Clinic.

2. Identify why the low scores have been attained

a. This can be a short paragraph following the introductory paragraph as to your leadership perspective as to why the low score occurred.Use your imagination and a systems approach as to why the low scores have been attained versus a blaming culture. There will be no right or wrong answer—however, it is crucial to identify why the problem has occurred to be able to move forward in addressing the problem area.

3. Describe the leadership dynamicsrelated to how the project will be managed, specifically

incorporating the following strategies:

a. The six values of the system leadership perspective; each value must be described.

b. Strategic leadership foresight, visioning, partnering, and motivating

c. Relationship based care

4. Identify the change model that will be used in addressing the problem area.

a. Describe the elements of the change model.

b. Describe how the change model is applicable for the customer service or quality indicator you have selected to improve for the Clinic’sstability.

c. Describe your role as the leader in supporting the change process.

d. What leadership skills will you utilize to lead the change effort?

5. Describe the course of action/change.

a.Who needs to be involved in creating change: List the key stakeholders that need to be

involved in this change project.

b. Design the steps of the new process that will address the gaps and improve the problem area.

6. Conclusion

a. Highlight the main points of this project—the focus, leadership strategies used to create change, the change model used, and the final action plan.

Criteria for Format and Special Instructions

1. This assignment must be submitted to TurnItIn™, as required by the TurnItIn™ policy. A

Similarity Index of “blue” or “green” must be obtained. A score in the blue or green range

indicates a similarity of less than 24% which is the benchmark for CCN graduate nursing

students. Any other level of similarity index level requires the student to revise the assignment

before the due date and time. To allow sufficient time for revision, early submission of the

assignment to TurnItIn™ is highly encouraged. The final submission will be graded by faculty.

If a Turnitin™ report indicates that plagiarism has occurred, the Academic Integrity policy will be

followed.

2. The paper (excluding the title page and references page) should be 8-10 pages. Points will

be lost for not meeting these length requirement.

3. Font and sizes acceptable: 12 point Times New Roman or 11 point Arial.

4. Use of the following subheadings to organize the content of your paper:

Leadership Dynamics

Change Model

Course of Action

Conclusion

5. The textbooks required and lesson content for this course may not be used as a reference

for this assignment.

6. The use of a dictionary is not allowedfor this assignment.

7. A minimum of 6 (six) scholarly references must be used. Scholarly references need to be

current, 5-8 years or less (anonymous authors or web pages are not acceptable).

8. Title page, body of paper, and reference page must follow APA guidelines as found in the 6^th

edition of the manual. This includes the use of headings for each section or topic of the

paper.

9. Ideas and information that come from readings must be cited and referenced correctly.

10. Rules of grammar, spelling, word usage, and punctuation are followed and consistent with

formal written work as found in the 6^th edition of the APA manual.

11. Past tense verbs are used when presenting information from published resources.

Professional CoalitionProject: Assignment Guidelines

with Scoring Rubric

Purpose:

Involvement in interdisciplinary coalitions allows the healthcare leaderto gain an understanding regarding navigating socio-political environments as well as providing macro leadership within a broader community setting. The purpose of this project is to build and provide leadership to a coalition that addresses a healthcare concern. Leadership skills at the macro-level will be applied.

Course Outcomes:

CO #1: Analyze leadership qualities that facilitate collaboration and cooperation at the individual, team, community, and organizational levels within diverse healthcare settings to foster human health. (MPH PO #1, MSN PO # 1, 7)

CO #5: Incorporate ongoing leadership character development, values and ethical principles into a living leader role that collaborates with and engages individuals, teams, agencies, and organizations locally as well as globally. (MPH PO #8, MSN PO #5)

Due Date:Sunday 11:59 PM MT at the end of Week 7

Total Points Possible:125 Points

Description of the Identified Healthcare Concern

You are the Vice-President of Nursing Services at a 500 bed facility that provides healthcare to a 6 county region that occurs in two different but adjoining states. Recently you attended a national conference regarding infectious diseases and the potential for their spread with our current global environment. Upon return from the conference, you have a conversation with a local public health official who identifies that there is no regional plan to combat an infectious disease outbreak. In addition, the official noted the presence of several barriers which will make the development of a plan more of a challenge. These include, but are not limited to:

· Identification of a plan that would cover a large region and a diverse population of approximately one million people

· Identification of a plan that could be coordinated from one facility, but interact successfully with 6 different counties and two different state governments

· The presence of a regional airport which increases the opportunity for introducing an infectious disease to the region

From the conversation, you realize that a coalition will be needed and that macro leadership skills are required for the coalition to be successful. You now accept the challenge to build a coalition within the region to develop a plan that would resist a sudden outbreak of an infectious illness.

Description of the Assignment

The purpose of this project will be to address a healthcare concern occurring within a community by providing macro level leadership needed to build a coalition. The identified coalition will seek to resolve the healthcare concern.

· This assignment will be presented via PowerPoint and will include 15 – 20 slides (excluding

title and references slides).

· Introduction provides information regarding:

o Introductory slide(s) provided ALL of the following:

o Definition of macro-leadership

o Definition of coalitions

o Explanation why a coalition would be helpful in resolving this identified healthcare concern.

· Section One identifies macro-leadership skills and requires information related to each of the

following areas:

o Explain the difference between micro and macro leadership.

o Explain how a macro leader demonstrates:

§ Mastery of self

§ Mastery of communication

§ Mastery of relationships

o Explain how a macro-leader can overcome one disadvantage to using coalitions

· Section Two discusses the coalitions in general by including the following information:

o How will you pool available local and state resources?

o How will you foster communication with individuals living in the region as well as local and state governments?

o How will you maintain the energy of the coalition members?

o How will you convince members to work together and avoid turf issues?

· Section Three presents the specific coalition that you will suggest in order to resolve the identified healthcare concern. The following information is required:

o What will be your vision statement for the coalition?

o How many individuals will you have on the steering committee for the coalition?

o What type of individuals would you recruit for steering committee membership?

o How will the coalition interact with local and state governments to develop an acceptable plan?

o How will you evaluate the effectiveness of the coalition?

· Conclusion provides a summary of the key points from the presentation as well as of

insights gained (what was learned) regarding macro leadership.

Criteria for Format and Special Instructions

1. The PowerPoint Presentation (excluding the Title slide and References slide) should equal

15–20PowerPoint slides. Points will be lost for not meeting these length requirements.

2. Speaker notes are required. These notes should expand the information found on the slide.

3. References are to be cited in the Speaker notes

4. This assignment must be submitted to TurnItIn™, as required by the TurnItIn™ policy. A

Similarity Index of “blue” or “green” must be obtained. A score in the blue or green range

indicates a similarity of less than 24% which is the benchmark for CCN graduate nursing

students. Any other level of similarity index level requires the student to revise the

assignment before the due date and time. To allow sufficient time for revision, early

submission of the assignment to TurnItIn™ is highly encouraged. The final submission will

be graded by faculty. If a Turnitin™ report indicates that plagiarism has occurred, the

Academic Integrity policy will be followed.

5. The textbooks required and lesson information for this course may not be used as areference for

this assignment.

4. A minimum of 5 (five) scholarly references must be used. Scholarly references need to be current, 5years or less (anonymous authors or web pages are not acceptable).

5. Must follow APA guidelines as found in the 6^th edition of the manual. Ideas and information that come from readings must be cited and referenced correctly.

6. Rules of grammar, spelling, word usage, and punctuation are followed and consistent with formal written work as found in the 6^th edition of the APA manual.